For Agents & Brokers
Are you an Agency or Independent Broker Looking for General Agency & Support Services? We’ve got your back.
VIS operates a comprehensive agency support solution designed to enhance and improve both the quality, speed and profitability of any employee benefits agency through innovation and best of class service.
Peter Vinton was part of the CareFirst Hub soft launch and VIS is now extending this amazing technology to our broker partners. We integrate a variety of services from the CareFirst Hub and GA, to a more comprehensive account management style relationship where VIS supports all agency renewal and new business processes. Our specialized focus provides subject matter expertise, customized Total Protection Benefit Packages and dedicated customer service support to your team.
The VIS team is a dedicated team of professionals that will support all of your employee benefit agency needs with renewals, new business, CRM tools, HR compliance, HR tools, employee education, enrollment and eligibility, compliance tools and Qualifying Event Services. The VIS Team works with your team to customize which services fit your book of business and enhance your current service model.
CORE SERVICES:
Agency Consultation Services
The VIS Team has devised a Client Services & Advisory System that focuses on maximum protection of a company’s #1 asset: its people. Leverage our team’s 60+ combined years of Employee Benefits experience to make time for what matters most. Our team can support your agency services with subject matter expertise in:
CareFirst Direct HUB & General Agency Services
Vinton Insurance Services is a CareFirst HUB Direct Agency for Group and Individual lines,
and we’re excited to extend this service to you!
We can assist with your carrier-direct CareFirst group business:
Our position as a Direct HUB Broker leverages quick turnaround times,
meaning you can get back to your clients faster.
CareFirst Individual Market General Agent
Maryland Health Connection Authorized Broker
CLoud-Based Client Database & HRIS System
VIS uses BenefitZone’s comprehensive cloud-based agency management system to support everything from employee websites to online enrollment, effectively handling all business needs with one solution.
Core features include:
TPA's & Other Vendors
For clients who prioritize combined billing & payroll integrations, using a Third-Party Administrator (TPA) may provide the balance they’re looking for. We can assist with selecting additional Best of Class vendors who consistently meet and exceed our clients’ demands. From consolidated billing services to compliance vendors & more, we’ll help you find the right fit.
ENHANCED SERVICES:
Client Service Support
The VIS Team provides support for your client service needs. We are positioned to assist with servicing your Renewals & New Business, Employee Education, Enrollment & Eligibility, Qualifying Life Events, CRM Tools, HR & Compliance Tools, & more.
Expand your agency’s back-office capacity by leveraging our Customer Response Team (CRT)’s experience to bridge the gap.
Compliance Tools & Technology
As a sponsor of benefits, your clients are subject to a myriad of federal and state compliance requirements. The VIS Team can help review their compliance status and provide solutions by using our internal compliance tools or by recommending outside vendors if more appropriate.
Compliance Tools:
The VIS Team provides several technology solutions to assist in the implementation and ongoing management of your clients. Recommendations are made with your clients and their employees in mind. We offer a HIPAA protected communications portal to connect your agents & administrative staff to our team of dedicated account managers & benefit advisors.
Technology Solutions:
Employee Education & Communications Tools
As your partner, The VIS Team provides ongoing education, training & support to you and your agency:
Total Protection Benefit Package Group & Individual Association Benefits
Peace of mind for your clients and their employees too!
The objective of the Total Protection Benefit Package (TPBP), our specialty, is to wholly protect the plan sponsor and their employees from financial loss. Each and every feature has been selected to both maximize protection and maximize resources.
We encourage employees and/or their family members to call us directly for claims and benefit questions and issues. We aid employees for their children when they age off of the group plans, as well as options for employees if they become Medicare eligible or are terminated from their company.
Exit Concierge Services Powered by The VIS Team
When your client participates with the Total Protection Benefit Package (TPBP), their employees don’t have to lose all their benefits just because they’ve separated from the company.
Our Exit Concierge serves as the conversion point from TPBP Group Association Benefits to TPBP Individual Association Lifetime Member Benefits, providing continued service & support to the individual long after their COBRA packet has been mailed.
We provide separating employees guidance on options to secure alternative coverage and help make sure these individuals are not left with gaps in coverage. We will review the available COBRA/State Continuation options against the Individual market to identify the best fit.